providing innovation, experience to enable competitive advantage and operational excellence

A major U.S. airline, once trailing its competition, was transformed through a multi-year technology renewal plan that redesigned its operations and customer experience. This enabled the airline to leapfrog competitors, delivering solutions four times faster and making smarter, real-time decisions.

We solved Macy's fragmented sales channels by redesigning their systems to provide a seamless, integrated shopping experience. This transformation helped Macy's grow sales by over $4 billion in just three years by ensuring customers received the right products at the right time.

To solve the problem of bulky paper manuals and limited communication for aircrews, we implemented a mobile solution that saved hundreds of hours of manual updates and eliminated the risk of costly FAA fines. This transformation improved crew communications and created a platform for future innovations, including onboard sales and enhanced customer service.

To enable Hawaiian Airlines to expand its international business with the new Boeing 787 fleet, we created a comprehensive e-enabling program. This program established the secure infrastructure needed to manage software updates and aircraft data, ensuring business readiness and regulatory compliance for the new jets.

Macy’s faced costly warehouse congestion as furniture orders were delayed by back orders and long delivery waits, limiting stock for major sales and forcing them to lease extra space. By turning ships into floating warehouses and streamlining delivery scheduling, they eliminated the need for added storage while improving order flow. This innovation drove record growth, boosting sales by $4.2B over three years and enabling $38B in annual product throughput.

About 40% of new commercial aircraft required stronger safeguards for their onboard networks, creating a regulatory challenge. To address this, an Aircraft Network Security Plan (ANSP) was developed with clear procedures and integrated into flight operations manuals. The ANSP is now actively in place and undergoes regular FAA review and approval, ensuring ongoing compliance and security.

We developed and implemented a suite of security solutions for a major airline to ensure compliance with Homeland Security requirements. This system, which includes the Known Crew Member and Cockpit Access Security systems, allows flight crews to bypass long security lines and focus on their primary goal of safely flying passengers.