Services

reinventing the customer experience

We provide services with the focus on enabling you and your company to create exceptional customer experiences, achieve operational excellence, and gain competitive advantage by getting the most value out of your information and delivering through efficient and innovative processes.

Program and Project Management

Ageless Intelligence excels in leading large programs and initiatives, bringing together business and technology to achieve results that create competitive advantage.

Services we provide include:

  • Program Management
  • Project Management
  • Strategy and Roadmap Development
  • IT Process and Structure Design
  • Team Development and Structure
  • Quality Assurance and Compliance
  • Business Process Design and Automation

Technology Services

We view the IT role as a trusted business partner and an enabler of exceptional customer service and operational excellence.  We strive to create that culture and encourage IT to be business leaders and partners who understand how to best use technology to build business capability. 

Services We Provide Include:

  • CIO/CTO Consulting Services
  • Technology Strategy and Roadmap
  • Systems and Application Architecture and Integration
  • Systems and Application Selection and Development
  • Buy versus Build Assessment
  • Shared Application Services Development

Logistics

Efficient and timely logistics are required in the movement of what ever your organization produces or needs.  Whether it is aircraft parts, merchandise, people or equipment, efficient and cost-effective logistics will impact the bottom line in either a positive or negative way.  We have implemented and supported organizations with dozens of warehouses and distribution centers to move over $38B in goods annually across the globe via air freight, truck, rail, or oceanic shipping. 

Our consulting expertise includes:

  • Warehouse Management
  • Distribution
  • Transportation Management
  • Third-Party Logistics
  • Direct to Consumer
  • Air/Ship/Rail Cargo and Freight
  • Load and Logistics Planning

Aviation

We have decades of experience with multiple airlines and aircraft manufacturers in areas such as:

Aircraft Manufacturing and Induction

  • Aircraft and Avionics testing
  • Business Readiness, Ready-to-Sell and Ready-to-Fly
  • FAA Regulatory Compliance

Flight Operations Management and Operations Control Center (OCC)

  • Dispatch
  • Flight Planning
  • Aircraft Movement and Communications
  • Maintenance Repair Operations (MRO)
  • Aircraft Manufacturing and Delivery

Crew Operations Management

  • Crew Planning
  • Crew Scheduling
  • Crew Access and Security

Cybersecurity and Regulatory Compliance

Almost everything these days has a “smart” version as the Internet of Things (IoT) continues to grow, presenting a higher risk from a lack of security.  We continue to work at understanding and leveraging the latest practices to guard against threats from bad actors. 

Our experience includes:

  • Delta Air Lines Technology Information Security Officer
  • Macy’s Information Security Steering Committee
  • Macy’s Systems Audit and Compliance (PII, PCI, SOX)
  • Hawaiian Airlines Audit and Compliance (PII, SOX, CRAF/CMMC, FAA, DoT, DoD, TSA)
  • Civil Reserve Air Fleet (CRAF), Cybersecurity Maturity Model Compliance (CMMC)
  • Aircraft e-Enablement and Network Security
  • Cybersecurity Program Management, Assessment, Compliance and Audit
  • TSA Security – Cockpit Access, Jumpseat Access, Advance Passenger Information System, Known Crew Member
  • Certificate Management and Security Information Event Management (SEIM)

Artificial Intelligence (AI)

We’ll help you unlock and easily access enterprise data from across your organization to:

  • Interact and “chat” with your data to quickly gain insights that improve your business.
  • Continuously analyze and monitor processes to innovate for competitive advantage and operational excellence.
  • Simulate and model for smarter, more informed decisions as your business and industry changes.
  • Leverage predictive insights and quickly deliver analytic solutions to automate and optimize business operations.
  • Take advantage today of Agentic AI, Reinforcement Learning, and Generative AI in a secure and scalable platform without having to build it from scratch.

We help organizations win through:

  • Enterprise Data Strategy
  • Operational and Real-time Data Systems Implementation
  • Enterprise Data Mart and Data Lake Implementation
  • Artificial Intelligence (AI) – Data Consolidation, Learning, Analysis, Problem Solving, and Decision Making